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ABOUT THE WALK
What time does the 2009 Walk MS start?
Walker check-in and registration begins at 9:00 AM. We'll start walking at 10:00 AM. At Walk MS: Louisville, registration will begin at 8:00 a.m. and the walk will begin at 9:30 a.m.
Where does my money go?
Seventy-eight percent of the money raised at the Walk MS funds local programs and services for the more than 4,600 people affected by MS in Kentucky and southern Indiana and national research efforts to find a cause and cure for MS.
How much money should I raise?
The Walk MS is one of the Society's largest annual fundraisers. Last year Walkers raised on average $177! You will be amazed at how easy it is to ask your friends, family and co-workers to support you once you tell them about our mission.
When and where do I turn in my pledges?
There are three easy ways to turn in your pledges:
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Fundraise online! Pledging online is a quick, easy, no-hassle way for you to collect funds from friends, family and co-workers in your community and around the world. -
Turn in your donations the day of the event. If you will be giving your money to your team captain, be sure to give them all of your information so that it can be applied properly. -
Mail or drop off your donations at the National MS Society Chapter office:
Kentucky-Southeast Indiana Chapter
11700 Commonwealth Drive, Suite 500
Louisville, KY 40299
Be sure to put your full name in the memo portion of each check!
What if I need more pledge sheets or brochures?
Download the pledge sheet from the fundraising page. Or email us at walkMSky@kyw.nmss.org to have a copy of the pledge sheet or additional brochures mailed to you. You can also call us at 1-800 FIGHT MS option 2 to request additional materials.
What is a team?
A team is a group of four or more family members, friends or co-workers who wish to walk together to fight MS. Visit TeamMS to find out more.
I want to bring my kids with me. Do they need to register?
Yes, all individuals participating in the Walk MS, regardless of their age, must register. All individuals under the age of 18 must have adult supervision at the Walk MS. Many of the Society's top fundraisers are children and young adults.
What if I can't finish the Walk MS?
No problem! Each Walk MS site will have accessible support vehicles patrolling the routes. If necessary, a support vehicle can pick you up and take you to the finish line.
What if it rains?
The Walk MS takes place rain or shine. You'll have a great time for a great cause whether it's sunny, cloudy or rainy!
Can I bring my dog?
You are welcome to bring your dog to the Walk MS, but your dog MUST be on a leash. Also, please be sure to pick up after your pet.
When do I receive my prizes?
Walk MS participants who raise $100 or more will receive an official Walk MS t-shirt the day of the event. A prize redemption certificate with instructions will be mailed following the pledge deadline, which is one month after the Walk MS.
Can I donate my prize back to the National MS Society?
Yes, you can donate your prize back to the National MS Society. If you choose to do so, more of the funds you raised will go to benefit the 4,600 people affected by MS in Kentucky and southern Indiana.
Do I have to pay for parking?
Parking is available free of charge to all Walk MS participants at every Walk MS location.
Do you have a question? We have the answer. Email your question to walkMSky@kyw.nmss.org or call 1-800 FIGHT MS option 2.
ABOUT WEB ACCESS
I forgot my Username and Password.
Remember that your username and password are case sensitive. Please use the Password Directory to find your password. You will receive an e-mail with your username and password. If you still have problems, please email at walkMSky@kyw.nmss.org or contact us at 1-800 FIGHT MS option 2.
Note: If you have a Username/Password for the old system, it was carried over to the new system. However, any capital letters are now lower case & if there were any spaces, the spaces have been removed. For example password John Smith would now be johnsmith.
How do I change my Username and/or Password?
First, log in to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
How do I unsubscribe from e-mail?
Towards the bottom of each e-mail message is a link to opt out of email communications. Be careful! If you decide to opt out you won't receive any email from us other than receipts for gifts.
ABOUT MY PARTICIPANT CENTER
What is a Personal Page?
A Personal Page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a Personal Page created for you. You have the option of personalizing this page by going to your Participant Center. You will be able to customize images, text and the style/color layout of the page.
By default I have a Personal Page, do I have to change it?
No, however, once you sign up for an event online, by default, you will have a Personal Page created for you. A compelling Personal Page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to fight MS. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
How do I change my personal fundraising goal?
First, you will need to log in to your Participant Center. On the bottom right side of the Participant Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
How do I change my team name or team goal?
Only the Team Captain has the ability to change the team name and goal. The Team Captain will need to log in to his/her Participant Center and click the "My Team Progress" button on the top right. On the Team Progress page, Team Captains will have the ability to update the team name and goal.
How can I see who has donated to me?
Log in to your Participant Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
How can I see who is on my team?
Log in to your Participant Center and click the "Team Progress" tab; this will allow you to view your team roster. Team Captains can also view the amounts raised by each team member.
What is a team message?
This is a special message of encouragement each team member will see when s/he logs into the Participant Center. As a Team Captain, simply go to your Participant Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
What is the difference between making my Personal Page private or public?
By default, a Personal Page is public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your Personal Page to private means your name will not appear in the participant search list, and only people you personally invite will be able to support you. | 
